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  • Editing FTP users
  • Adding new FTP accounts

Question

 
How do I ADD / EDIT FTP users on my account?
 
Solution
 
1. Start by login into your control panel located at:  https://cp.highlinehost.com/psoft/servlet/psoft.hsphere.CP or
    http://www.your-domain.com:8086

2. Once your are logged in, click on the domains icon:

3.  Select your domain name you want to work with and then click on it.


   

4. This is your Account settings screen.  Find and click on the FTP Accounts icon.

5. This is your main FTP user accounts windows. You can click on your main FTP user name to
    edit it or you can click Add New to add a new FTP user to your account.

6. In this last step you want to type in your FTP username and then pick a password
    Your FTP Folder is what you will see when you log into your FTP account. You can
    leave this field blank, so when you log in you will to access your full website.

7. Once you have entered in your username and password, click on Save.

** If you have any permission problems, please refer to this kb doc:
     http://www.datastreamusa.com/support/ftp-problems-fix.html

 
 
 
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